The waranty of BOSE is a SCAM !!!
The warranty of BOSE is a SCAM !!! On August 5. 1999 I bought some BOSE brand headphones, Model Bose 774373-0010 SoundSport Free. The price was 268 US Dollars After a year the battery life was reduced to 48 minutes. After asking about a battery replacement with a local supplier, I was informed that Bose DOES NOT sell spare parts to third parties. My contacts informed me that they do this to force you to do the repair with them but it was NOT recommended. Because? Because Bose has a very bad reputation for its customer service and even asks you for more money and in the end you end up paying a higher price than your first purchase, that is, you pay double. I kept the headphones for a couple of years and finally in 2023 I decided to test if this bad reputation of Bose was true. The BOSE bad reputation is true. On September 14, 2023 I received an email to start the "Change" process. In this process they asked me to send them my old headphones and make a payment of 166 US Dol